The retail team would like to thank you for your ongoing support and custom.
Please Note: If your order contains shirt printing, this may cause a delay of up to 7 Working Days.
DELIVERY COST
UK standard |
£4.99 3-5 working days |
UK Standard FREE ( orders over £60.00 ) |
FREE 3-5 working days |
UK Express |
£9.99 Overnight if ordered by midday |
European ( 1 item ) |
£8.99 Up to 14 working days ( this is dependant on local postal services ) |
European ( 2 or more items ) |
£12.99 |
Rest Of World ( 2 or more items ) |
£13.99 Up to 14 working days ( this is dependant on local postal services ) |
Rest Of World ( 2 or more items ) |
£19.99 |
Please note : Duty charges are the responsibility of the customer.
We do our utmost best to process and dispatch your order within 48 working hours of it being placed. However, due to current circumstances there may be a slight delay to our usual delivery estimations.
Royal Mail does not consider a parcel to be lost unless it has been in the postal system for no less than 14 days for UK mainland orders and 25 days for international. Whilst it is highly unlikely deliveries will take this long, we are only able to send you a replacement once the specified period has passed. If you are expecting a parcel that has not arrived, please check with your local post office as they may be holding it for collection. Please note we can only consider processing claims for lost items within 90 days of dispatch.
If the buyer informs us that they have provided a wrong shipping address, then we will try to stop and change the order but we cannot guarantee it will be changed as we aim to process orders rapidly.
If the buyer has provided a wrong address and the order is not returned to us, then we are not responsible for any refund or replacements. This would be considered as a Lost Order on the buyers behalf.
If the order is returned to us due to an undeliverable address, then the buyer may submit a request for reshipment, however the buyer is responsible for the re-shipping and re-handling sum.
If you have any questions please contact us on clubshop@lutontown.co.uk or call us on 01582 411622.
Pre- Orders
Please note any additional products bought with pre-orders will be sent all together.